Privacy Policy

Cedar & Leafs is operated by Hogenes e-com ("Cedar and Leafs") ('we', 'us', or 'our') and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cedarandleafs.com/ (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected there to.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our Site, place an order, subscribe to our newsletter, and interact with us in other ways. The personal information we may collect includes:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Payment information (processed securely through our payment processor)
  • Phone number
  • Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfill your orders
  • To improve customer service and respond to your inquiries
  • To personalize your experience on our Site
  • To send periodic emails regarding your order or other products and services
  • To send newsletters and marketing communications, if you have opted in
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Your Rights

Under UK data protection law, you have rights that include:

  • The right to access your personal information
  • The right to request the correction of your personal information
  • The right to request the deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to request the transfer of your personal information
  • If you wish to exercise any of these rights, please contact us at info@cedarandleafs.com.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. Cookies

Our Site may use 'cookies' to enhance your experience. Cookies are small files placed on your device that help us understand how you use our Site, remember your preferences, and improve our services. You can choose to have your computer warn you each time a cookie is being sent or to turn off cookies altogether. However, if you disable cookies, some features of our Site may not function properly.

Upon accessing our Site, you will see a cookie banner informing you that we use cookies to enhance your browsing experience. You can manage your cookie preferences by clicking on the cookie settings option provided in the banner. This allows you to accept or decline non-essential cookies, ensuring that you have control over your personal data while enjoying the full functionality of our Site.

7. Third-Party Services

We may use third-party services to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. These third-party service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Business details

If you have any questions about this Privacy Policy, please contact us:

Cedar & Leafs is operated by Hogenes E-com, a company registered in the Netherlands

Chamber of Commerce Number: 89357744
VAT Number: NL004719946B60

Address:
Forsythialaan 8
Heerhugowaard 1702 TC (No return address. Returns to this address are not accepted!)

Customer service contact